Employee #6. Founded and led the Care & Clinical Operations team in a seed stage healthtech startup

• Cross functional team grew to >50
• Supported 250+ GP practices
• Managed >100k+ patients
• Member of the leadership team

Built internal EHR workflows and automations that reduced clinician handling time by ~50% and maintained operational excellence and safety

Partnered with engineering and data teams to scope risks, write safety requirements, run UAT and ship CQC-compliant releases on a predictable cadence.

Instrumented service quality (alerts, post deployment checks) which cut incident time to detect by 70%. (SQL / Count / Tableau)

Created playbooks, audits and feedback loops to keep change safe at speed.

Employee #52. Built and led the Clinical AI team during period of hypergrowth to productionise AI features. Supported ML teams and product delivery.

Delivered SME pipelines and post market SaMD surveillance framework. Partnered with product and engineering to land releases on time. Defined evaluation criteria and operational metrics.

Practising GP with broad systems exposure in the UK and Australia.

Fellowship in both systems.

Maintained safety, throughput and high quality patient experience.